4medica Case Studies

Accurate Patient-Matching Improves Access, Whole-Person Care

This case study explores how 4medica and the Idaho Health Data Exchange (IHDE) teamed to transform the IHDE portal from coordination of community shared services to a stakeholder-oriented ecosystem, focusing on data completeness, reliability and quality, with identity management as the key starting point.


Real-time Care Coordination Made Easier with Accurate Patient Matching

Every point of care has both a stake in and an impact on the security and privacy of medical information. In order to minimize safety and security risks when bringing additional data sets such as claims data and prescription drug monitoring data into the HIE, our customer needed a master patient index (MPI).

This case study explores the challenges that our customer was facing and the solutions that were implemented to reduce total duplicate patient records to 1% in less than 3 months.