Automate the “Worst Part” of Patient Matching

"Almost too good to be true!" - Boston Medical Center

Worklist Automation with 4medica's IdentiMatch™ reduces manual patient matching by up to 90% integrating with any MPI or patient matching system.

All of 4medica's identity management solutions are completely modular, offered standalone or bundled, increasing the value and useability of your data from good to better to best.

Every patient matching engine—whether from 4medica or another vendor—produces a work list of records in the gray zone: potential matches that need human review. This manual process is slow, inconsistent, and costly—especially during hospital mergers, EHR migrations, or large-scale data clean-ups.

Meet IdentiMatch™

4medica’s Worklist Automation solution reduces manual patient matching by up to 90%, leaving you with a true exception list for your data stewards. It integrates with any MPI or patient matching system, enforces your own business rules, and accelerates results.

The outcome: faster go-lives, reduced staffing costs, and more consistent decisions across your organization.

The High Cost of the Status Quo

Are your data stewards spending too much time in the "gray zone"?

Every patient matching engine, whether from 4medica or another vendor, produces a work list of records in the gray zone: potential matches that need human review. This manual process is slow, inconsistent, and costly - especially during hospital mergers, EHR migrations, or large-scale data clean-ups.

One Month vs. 10 Months

To clear a 100,000-record backlog, a typical team of eight data stewards needs 10 months of manual review. With automation, that same team can finish the job in just one month. See the math behind the backlog.

The Clinical Cost of "Waiting"

While records sit in the "Gray Zone" waiting for manual review, clinicians are making decisions based on fragmented patient data. Discover why the delay between "probable match" and "merged record" is a critical patient safety risk.

Why Your MPI Needs a "Closer"

Deterministic matching engines are great at the "first pass," but they dump the hardest 10-20% of work onto your staff. Learn why the "probable match" gap exists and how to close it without hiring a single new employee.

Voice of the Customer
Don't just take our word for it. See how IdentiMatch is making a difference for our customers!

Case Study

During a major hospital merger, Boston Medical Center faced a critical deadline to reduce its Epic-generated work list from 9.8% to below 3%—or risk missed go-live dates and costly penalties. Using 4medica’s MPI and IdentiMatch™, the team reduced unmatched patient records to 2.6% in under one month, eliminating 177,000 duplicates and meeting Epic’s quality goals ahead of schedule.

Case Study

Preparing for a MEDITECH upgrade, Grand River Health faced a massive backlog of duplicate records and no automated interface to merge them. Rather than hiring staff for manual cleanup, they utilized 4medica’s Worklist Automation as a Service to mimic human workflows. We autonomously cleared the entire queue, delivering a pristine patient roster for go-live without utilizing a single client resource.

The Hospital Go Live Nightmare

Many healthcare organizations sink millions into EHR upgrades, only to find their progress halted by a massive backlog of “probable” patient record matches. In this video, we explore how 4medica IdentiMatch Worklist Automation turns a potential go-live nightmare into a success story by automating the repetitive heavy lifting of data migration.

Why Worklist Automation Matters

Manual data stewardship slows projects and creates inconsistent match decisions. IdentiMatch™ changes that by:

Meeting Strategic Deadlines

Accelerate hospital consolidations and EHR go-lives while avoiding vendor penalties

Better Use of People

Focus data stewards on the rare, complex exceptions

Flexible Deployment

Works with 4medica’s MPI, another vendor’s engine, or both

Enforcing Business Rules Consistently

Apply your match/no-match criteria the same way, every time

Proven Results

One client cut an Epic work list from 9.8% to 2.6% in under a month, eliminating 177,000 duplicates

How Worklist Automation Works

1

Ingests work lists from any MPI or EHR matching engine

2

Analyzes record pairs and groups them by match criteria

3

Applies your rules once—decisions carry across all similar cases

4

Automates the rest, shrinking the work list dramatically

5

Audits for consistency to improve stewardship and compliance

Use Cases for Patient Matching Automation

Hospital & Health System Mergers

Merge populations quickly without sacrificing accuracy

EHR Migrations & Upgrades

Ensure clean, consistent data before go-live

Ongoing Data Quality Programs

Keep records clean and compliant over time

HIE and CIE Stewardship

Maintain longitudinal views and avoid false matches

Key Features

Works with or without 4medica’s matching engine

Software or full-service delivery

Rapid deployment in weeks, not months

Business rule–driven automation for match/no-match decisions

Optional data stewardship and auditing services

Ready to Eliminate Your Backlog? See how IdentiMatch™ can cut manual review by up to 90%—and help you meet your next go-live with confidence.