IdentiMatch® Gray Zone Calculator
Your EHR resolves the easy matches and leaves the Gray Zone: probable matches that might be one patient, or two different people colliding into one record. Every one is an open identity question someone has to answer manually. Add your numbers or adjust the sliders to see what that backlog would take, and cost, for your organization, and what automation changes.
The size of your master patient index.
Probable matches your EHR can't auto-resolve. Often higher after a merger.
People available to review matches by hand.
A realistic manual pace for careful identity review.
Salary; many orgs load this ~1.3× for benefits and overhead. Adjust to taste.
Your Gray Zone backlog
100,000 patient identities to resolve before records can be safely merged.
9.9 mo
8 stewards working full-time
1.0 mo
90% auto-resolved, exceptions only
Labor cost by hand
$396,000
Labor cost with IdentiMatch®
$40,000
Labor cost saved
$357,000
Labor alone, before the downstream cost of denied claims, duplicate testing, and patient-safety exposure.
At this pace, manual identity review takes about 9.9 months. IdentiMatch resolves roughly 90% automatically, leaving your team about 1.0 months of genuine exceptions, the cases that actually need human judgment.
86% of providers report witnessing a medical error traced to patient misidentification. (Source: Ponemon Institute)
The gap between months of manual review and a few weeks of automation isn't only labor cost. It's how long patients carry fragmented, or collided, identities while the queue waits.
Let's look at where your duplicates are actually hiding. Schedule a 30-minute Duplicate Reduction Strategy Session – a practical working session, not a sales demo.
Get the real picture instead of an estimate.
Schedule Your Strategy Session →